Shipping policy
Shipping Policy
Shipping Area
We currently ship within the United States only.
Shipping Cost
We offer free standard shipping.
Processing Time
All orders are processed within 7–12 business days.
Delivery Time
Once processed, orders will be delivered within 7–12 business days via standard shipping.
Shipping Method for Large Fixtures
Large lighting fixtures will be shipped via sea freight. Please note that these items may have longer transit times due to the nature of the shipping method.
Expedited Shipping
Expedited shipping is available upon request. Please contact our customer service to arrange faster delivery. Additional charges will apply for this service.
Address Changes
Once an order has been submitted or is in transit, we are unable to change the shipping address. Please ensure all shipping details are accurate before completing your purchase.
Tracking & Support
Once your order is shipped, you will receive an email confirmation with tracking information. For any questions, feel free to contact us at info@veloralight.com.